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| This
section provides you
tools to help you be
successful when conducting
a prospective member
interview, giving a
facility tour, inviting
the member to join,
and building connections
with members. |
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| The
interview is an effective
method for discovering
the wants, needs and
interests of a prospective
member. An interview
also shows you care
about them and are ready
to listen. |
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| A
YMCA can be an intimidating
place for prospective
members. The tour helps
you orient them with
the areas they plan
to use. This can help
new memberes avoid feeling
"lost" in
their new YMCA home. |
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| If
you have provided a
great experience for
the prospective member
from the moment they
walked in your facility,
through the tour and
interview, the next
natural step is asking
them to join your YMCA
as a facility member. |
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| Once
a new member joins,
it is important for
you to continue making
connections by building
relationships between
new and existing members,
and building relationships
between new members
and staff. |
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