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To
ensure you fully understand the
principles contained on this site,
go to the Knowledge Checkpoints
page. GO
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Tuesdae
Knight Griffin, Membership
& Marketing Director,
Weekley YMCA
Reducing the number
of problems we have at our
YMCA’s is the best goal.
However, as we all know, problems
arise everyday. To better
handle and solve problems
that do happen and affect
member service, be sure to
establish a standard response
and or plan for these times.
If we all know what to do
when a problem does arise,
we can decrease the hassle
for our members. |
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